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Frequently Asked Questions - PayPunch Enterprise

Q: How to setup PayPunch Enterprise with free Microsoft SQL Server MSDE edition?

A: Download Microsoft SQL Server 2000 Desktop Engine (MSDE 2000) Release A Put file "setup.ini" in the same folder as downloaded setup with following contents: DISABLENETWORKPROTOCOLS=0 SAPWD="login_pp" Instancename="paypunch" SECURITYMODE=SQL Run MSDE SQL Server setup and follow the instructions. Install PayPunch Enterprise, choose "localhost" as your SQL Server name and follow the prompts.

Q: I cannot see any time records for today

A: Please check the “Accounting Period” to display correct dates. You can only see time entries that are within the date period specified. If you are using Advanced BioTime software to input punches into the PayPunch: Make sure that Advanced BioTime is active by right clicking on the icon in the system tray. If you do not get any response from the program, you need to restart Advanced BioTime. Right click on Advanced BioTime and make sure that the option “Export to Database” is checked.

Q: How can I switch my time format between 12-hour (am/pm designation) and 24-hour (Military) clock?

A: Go to Tools->Time Format menu and select the desired format.

Q: Why “Shifts” and “Exceptions” menus are disabled?

A: You are running program in the “Simple Mode”. Please go to Tools->Time Calculations menu and select “Advanced” option.

Q: How to change the first day of the week?

A: Go to Options->Variables menu and choose the desired day from the “First day of the week” dropdown box.

Q: I assigned a shift to an employee after he/she has punched in, but the time entry record is still highlighted in red. How do I fix this?

A: If your employee punched in and/or out before you assigned a shift to him/her, you need to refresh the entry. Double click in the time entry and press ok. It will be recognized and assigned to the shift afterwards.

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